Privacy Policy

We collect information you provide directly to us, information we collect automatically when you interact with the Site, and information we collect from other sources.

Information You Provide to Us

We collect information when you fill out a form, request to list a property, subscribe to a newsletter, request support, or otherwise communicate with us. This may include:

• Name
• Email address
• Phone number
• Company name
• City/State
• Property details (if submitting a listing or inquiry)
• Business details (if submitting a vendor or service listing)
• Any other information you choose to provide in messages or communications

Information Collected Automatically

When you access or use the Site, we automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time and date of visits
• Referring and exit pages
• Links clicked and interactions with the Site
• Location data (general location based on IP address)

Information Collected from Other Sources

We may obtain information from other sources and combine that with information we collect directly from you. For example, we may collect information about you from third parties, including but not limited to identity verification services, mailing list providers, and publicly available sources.

We may use information to:

• Provide, maintain, and improve the Site;
• Process and manage listing requests, inquiries, and subscriptions;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, and events offered by Chicane and others, and provide news and information we think will be of interest to you;
• Monitor and analyze trends, usage, and activities in connection with the Site;
• Personalize the Site and provide content or features that match your profile or interests;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Chicane and others;
• Carry out any other purpose described to you at the time the information was collected.

We do not sell your personal data.

We may share the information we collect as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., website hosting, email delivery, CRM management);
• With relevant third parties if you submit an inquiry regarding a specific listing, community, or service. In such cases, we may share your inquiry details with the applicable developer, owner, broker, or vendor so they can respond to you;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Chicane or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
• With your consent or at your direction.

We and our service providers use cookies, web beacons, and other tracking technologies to collect information about your use of the Site and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information.

This information may be used by Chicane and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

You can usually instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

If you choose to provide your phone number and opt in to receive text messages, we may send you SMS/text messages regarding your inquiries, updates, or related opportunities. Message and data rates may apply.

You can opt out of receiving text messages from us at any time by replying "STOP" to a text message you receive from us. We do not share your mobile number with third parties for their promotional purposes.

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of certain processing activities.

To exercise any of these rights, please contact us at the email address provided below. We will process your request in accordance with applicable law.

Our Site is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet or email transmission is ever fully secure or error-free.

The Site may contain links to other websites or services. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access the Site or otherwise interact with us to stay informed about our information practices.

If you have any questions about this Privacy Policy, please contact us at: hello@chicanehub.com